Customer service based in Geneva

Contact us,
we're here to help.

A question about your account, a rate or a transfer? Our team replies to you personally — no bots, no offshore call centre.

+41 22 512 00 56 Write a message
4 languages FR · EN · DE · IT
4.7/5 2'000+ reviews
Geneva Local support
Our opening hours
Monday – Friday 09:30–12:30 · 14:30–17:30
Public holidays 2026 — Geneva
  • 1 JanuaryNew Year's Day
  • 3 – 6 AprilGood Friday · Easter Monday
  • 1 MayLabour Day
  • 14 MayAscension Day
  • 25 MayWhit Monday
  • 1 AugustSwiss National Day
  • 10 SeptemberGeneva Fast
  • 25 DecemberChristmas Day
  • 31 DecemberRestoration of the Republic
Several ways to reach us

Choose the channel
that suits you.

By phone

Talk directly to a person from our customer service, guaranteed without elevator music.

+41 22 512 00 56

By email

Write to us via the form below or directly to our address : a quick reply is guaranteed.

[email protected]

By appointment

Our offices are in the centre of Geneva. We'll be glad to welcome you in person, by appointment.

Rue du Prince 10, 1204 Geneva
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Our addresses in Geneva

Mailing address

ibani SA
c/o CMD Conseils Sàrl
Avenue Ernest-Pictet 31
1203 Geneva, Switzerland

For any mail requests, please write to us at this postal address.

Office address

Rue du Prince 10
1204 Geneva, Switzerland

Our offices are in the centre of Geneva and we are very happy to welcome you in person. Please contact us in advance to make an appointment.

SO-FIT Logo

Swiss financial intermediary subject to the AMLA regulatory framework

Your money is handled with the highest regulatory rigour.

ibani SA is a Swiss FinTech company established since 2018 in the heart of Geneva, Switzerland. We are an audited financial intermediary with thousands of clients and transactions successfully processed.

ibani SA is affiliated with SO-FIT as a financial intermediary within the meaning of article 2 para. 3 of the Anti-Money Laundering Act (AMLA). SO-FIT is a self-regulatory organisation recognised by the Swiss Financial Market Supervisory Authority (FINMA).